Although iLovePhoto has options of different sizes of photos, you are allowed to order one size only in a month. We will follow the instruction last updated before the cut-off time. You may change the order size in next month in “Setting” page.
As photo printing quality is affected by the resolution of the image file, please make sure your submitted files have adequate pixels.
Minimum Pixels required is 2M pixels
iLovePhoto will store your photo files for 3 months.
iLovePhoto is a monthly service. At the end of each service month, we will print all the photos you successfully uploaded in one batch and then deliver to you. However, please make sure you have input correct address.
We will print your photos after 14 working days after the cut-off date. And, mailing may take further 2-4 days but depends on the actual situation.
If you cannot receive your photos more than 30 days after the cut-off date, please send email stating your registered email account, cut-off date, and contact info to cs@ilovephoto.com.hk or call our hotline (+852) 2711 0060. If, for whatever reasons, HK Post cannot deliver to you, they would return your package to us in about 3 weeks. We will then contact you to reconfirm your mailing address.
Our professional technician may adjust your photo colors case by case as they think suitable. If you do not need this service, please email your request to cs@ilovephoto.com.hk.
iLovePhoto does not provide this service. If necessary, you may use many other apps to add dates onto your photos prior to submitting to us to print.
By using the services provided and maintained by Amoeba Limited under brand name “iLovePhoto” and any of their holding Company, Subsidiaries and/or Affiliates ( “Subsidiaries” shall having the meaning as defined in Section 2 of the Companies Ordinance, Cap.32 of the Laws of Hong Kong; “Affiliates” shall mean any other company in which Amoeba Limited’s direct or indirect holding company, Subsidiaries or any of the foregoing companies’ shareholders, holding company or Subsidiaries, shall directly or indirectly hold at any time twenty percent (20%) or more of the issued share capital of such company)(collectively, “Amoeba”), you, including casual visitors so far as it is applicable, are deemed to have expressly agreed with the following terms and conditions.
Amoeba reserves the right to amend the following terms and conditions at any time without any notice. Please refer to the Website and/or Mobile Apps of “iLovePhoto” for the most updated version thereof whenever you use the Service (as defined below).
Amoeba does not have the responsibility to maintain and keep any Photographs uploaded or submitted to them by you at any time. It is your responsibility to keep and retain the Photographs by your own means. Amoeba shall not be responsible for and/or liable to indemnify any damages, losses, expenses and costs should your Photographs are being deleted, lost or otherwise destroyed at any time.
Amoeba shall not be responsible to anybody for any contents of the Photographs. You hereby undertake with, and warrant and represent to Amoeba that you would not at any time upload or submit to Amoeba via the Website and/or Mobile Apps any Photographs which contain material and/or content that is unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane or indecent, including without limitation any transmissions that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, city, province, state, national or international law. You further undertake with, and warrant and represent to Amoeba that you would not at any time upload or submit to Amoeba via the Service any Photographs which contain material which violates or infringes upon the rights of others, including without limitation privacy, moral, publicity rights, copyright, trademark or other proprietary rights without first obtaining valid permissions from the lawful, legal and beneficial owners or right holders thereof. Amoeba shall have no obligation to monitor any Photographs and other information uploaded or submitted by you. Amoeba reserve the right at any times to review the Photographs, to disclose the Photographs as necessary to satisfy any applicable law, regulation or governmental request, to refuse to provide the Service, to delete or remove any Photographs from its records or database at Amoeba’s sole and absolute discretion. You hereby unconditionally and irrevocably agree and undertake to indemnify and keep indemnified Amoeba against all consequential, direct or indirect liabilities, proceedings, actions, damages, claims, demands, losses, expenses and costs arising from or in connection with your breach of any of the above undertakings, warranties and representations.
The content of the Service and any information and materials supplied to or obtained by you from the Website and/or Mobile Apps are the exclusive properties of Amoeba. Save and except as contemplated under the Service, you are not allowed to copy, transmit or otherwise deal with this information without prior written permission from Amoeba.
Amoeba shall be entitled to sell or otherwise transfer the Website and/or Mobile Apps and/or the Service, including but not limited to any information and materials contained under the Website and/or Mobile Apps and/or any content of the Service (such as the Photographs) to any other third party and no prior consent from you shall be required in connection with such sale or transfer. You hereby expressly waive any and all of your rights, claims or demands (if any) in relation to such sale or transfer.
To enjoy the Service, you shall be registered as member and/or subscriber of the Website and/or Mobile Apps (the “Member(s)” and the “Subscriber(s)”). Upon completion of your registration as a Member and/or Subscriber, an user account will be created in your name (the “User Account(s)”) under the system maintained and managed by Amoeba.
Any access codes or passwords (the "User Codes") assigned and provided by Amoeba to you at any time (if any) for the purposes of accessing or connecting to your User Account are for your personal and non-commercial uses only. You shall be solely and absolutely responsible for all such statements made, acts done or omissions occurred in connection with or arising from the use or application of your User Codes or User Accounts, whether by yourself or otherwise. You shall at all times keep confidential the User Codes and hereby unconditionally and irrevocably agree to notify Amoeba immediately in the event of disclosure, loss or theft of the User Codes or if the confidentiality of the User Codes has been prejudiced in any manner. The User Accounts and the User Codes shall remain the exclusive property of Amoeba. For the avoidance of doubts, Amoeba shall have the right as the proprietor thereof, to access to or review the User Account for purposes including, without limitation, sending reminders of the User Codes or other passwords, maintaining the Service, and/or fulfilling legal requests from any applicable courts, regulatory bodies and/or government departments.
It may be necessary for you to provide Amoeba with your personal information and/or other information, including but not limited information relating to your use of the Internet (the “Personal Data”), when you use the Service, register to become a Member and/or a Subscriber, and/or continue to be registered as a Member and/or a Subscriber. If your Personal Data is incomplete or incorrect, Amoeba may not be able to process your application or provide or continue to provide the Service to you.
Amoeba will keep your Personal Data confidential at all times. Amoeba’s policies and practices with respect to the collection, use, retention, disclosure, transfer, security and access of Personal Data will be in accordance with laws of Hong Kong and are as briefly set out in this Terms and Conditions.
You expressly agree that your Personal Data may be used and retained by Amoeba for the following purposes and/or for any other purposes as agreed between you and Amoeba or required by law from time to time:
(a) providing the Service;
(b) marketing goods and/or services by Amoeba, and their agents;
(c) analyzing, verifying and/or checking your credit payment and/or status in relation to the provision of the Service;
(d) processing any payment instructions, direct debit facilities and/or credit facilities requested by you;
(e) enabling the daily operation of your User Accounts and/or collection of amounts outstanding in your account in relation to the Service; and/or
(f) enabling Amoeba to comply with its obligations to adopt or follow any industry practices.
You further agree that Amoeba may disclose and transfer the Personal Data (whether in Hong Kong or abroad) to any of their agents, contractors, telecommunications operators, third party collection agencies, credit reference agencies, security agencies, credit providers, banks, financial institutions and third parties who owes duty of confidentiality to Amoeba, and any of their actual or proposed assignees or transferees of their rights and may use, disclose, hold, process, retain or transfer such Personal Data for the purposes mentioned above. You agree and consent that Amoeba may disclose and transfer your Personal Data (whether in Hong Kong or abroad) to its Subsidiaries and Affiliates or any companies in which its Subsidiaries and/or its Affiliates have an interest and may include the Personal Data in one or more databases held by Amoeba, which may contain other information collected by Amoeba, for the marketing of goods and/or services provided by Amoeba and/or for the performance of procedures for comparing Personal Data with other information supplied by you to Amoeba for the above purposes.
If you do not wish to receive marketing information from Amoeba with respect to goods and/or services not related to or in connection with the Service, or do not wish Amoeba to disclose, transfer or use your Personal Data for the purposes as set out in this paragraph, please write to Amoeba at the address below quoting your name and address.
Under and in accordance with the laws of Hong Kong, you have the right to:
(a) check whether Amoeba hold any of your Personal Data;
(b) access your Personal Data held by Amoeba;
(c) be supplied with copy of the Personal Data held by Amoeba; and
(d) require Amoeba to correct any Personal Data which is inaccurate.
In accordance with the law, Amoeba have the right to charge a reasonable fee for processing any Personal Data request set out in the preceding paragraph. All requests for access to or correction of Personal Data or information regarding policies and practices and types of Personal Data held should be in writing and addressed to: PO Box 326, Hong Kong Post Office, Fotan, Shatin, N.T.
To the fullest extent permissible pursuant to applicable law, Amoeba shall not be responsible for any consequential, direct or indirect liabilities, proceedings, actions, damages, claims, demands, losses, expenses and costs arising from or in connection with any disclosure of any Personal Data, save and except that such disclosure was directly result from the gross negligence or willful misconduct of Amoeba.
By uploading or submitting any Photograph to Amoeba via the Service and by using any services provided by Amoeba hereinunder, you would be deemed to have expressly granted to Amoeba an unlimited, royalty-free, non-exclusive, worldwide license to use, adapt, amend, edit, copy, change, upload and/or publish the Photographs for commercial and/or non-commercial purposes through means including, without limitation, the Website and/or Mobile Apps (the “License”), free of any charge on the part of Amoeba. You hereby expressly waive all of your rights, claims or demands (if any) in relation to Amoeba’s exercise of rights under the License.
Amoeba may pursuant to the Service advise or recommend to you software, websites or hyperlinks, or may include advertisements in the Website and/or Mobile Apps, which are developed, maintained, sell or otherwise operated by any third parties (the “Third Parties’ Products or Services”) for you to peruse, download, use and/or purchase. You may be required by such third parties to accept their terms and conditions in relation thereto. It is your responsibility to understand any such terms and conditions. Amoeba shall not be responsible for the quality, accuracy, timeliness, reliability or any other aspect of the Third Parties’ Products or Services. Any acceptance and/or agreement to any of the terms and conditions of such third parties, or dealings entered into between you and such third parties would be given or accepted at your absolute discretion and upon your own risks. Such terms and conditions or dealings are binding on you only and shall not have any force and/or effect of any nature on Amoeba.
Amoeba does not operate or control, nor have any connection or relation with the Third Parties’ Products or Services in any respect, and shall not be responsible for any information, products, acts, deeds, content or services in relation thereto. Amoeba do not guarantee or warrant that any software, applications, files or any materials downloaded, obtained, displayed and/or purchased by you, or any websites or internet locations you access through the hyperlinks and pointers or the Third Parties’ Products or Services recommended or advised by Amoeba, are free of any computer viruses, destroying or harmful computer codes, properties or components including but not limited to Trojan.
For the avoidance of doubts, you do not have any rights, claims or actions against Amoeba for any damages, losses, expenses, costs or liabilities arising from or in connection with, or that you may incur or incurred from, your use of or access to the Third Parties’ Products or Services.
After subscribed Monthly Package, you are entitled to enjoy: (a) uploading Photographs to “iLovePhoto” (“Uploading Process”), (b) choosing image product options available in “ILovePhoto”, (c) receiving the image products after each service month ends, for the product option chosen (“Confirmed Image Product”) and for the Photographs successfully uploaded but not deleted before the respective service month ends.
a) Photograph Uploading Process, Confirmed Image Product
The Policies of Amoeba have the following restrictions to all Photograph Upload Process and Confirmed Image Product: (a) the quantity and/or the size of the Photograph to be uploaded each time, (b) the total quantity and/or the size of the Photograph to be uploaded each service month, (c) the option and quantity of the Image Product to be chosen. You should refer to the Website and/or Mobile Apps whenever you use the Printing Service for the most updated information.
Amoeba reserve their right to reject any Order if: (a) the size of the Photograph to be uploaded exceeds the applicable limit, (b) exceeds the transmission limit, (c) the quota of your service month is nil or exceeds the service limit, or (d) the address of delivery submitted by you outside Hong Kong. Notwithstanding the above, Amoeba reserves the right to reject any Order or terminate the Printing Service at any time without any cause or reason.
At each service month ends, for the Photographs you successfully uploaded but not deleted during the first day to the last cut-off day of the preceding service month, Amoeba shall follow to produce the Confirmed Image Product as chosen on or before the last cut-off day.
b) Payment
Upon confirmation of the payment, you acknowledge and agree Amoeba may regard that you agree all the terms and conditions of Monthly Service no matter using it partly or wholly (including but not limited to Photograph Uploading Process and Confirmed Image Product). You are responsible to pay the monthly fees to Amoeba punctually following the monthly bills as issued by Amoeba to you. Amoeba reserve the right to change the payment method anytime. Notification of such changes will be posted on the Website and/or Mobile Apps.
c) Opt-out
If you want to opt out the Service after subscription, you have to make proper application to Amoeba. Once the opt-out is confirmed, the Service will be terminated immediately and Photograph Uploading Process will also be stopped. Amoeba shall still produce the Confirmed Image Products for the Photographs successfully uploaded but not deleted during the first day to the day terminated the Service.
d) Changes to Confirmed Image Product
You may change the Confirmed Image Product anytime within each service month. However, after each service month ends, Amoeba shall follow the Confirmed Image Product as chosen on or before the last cut-off day to produce. Amoeba shall not compensate for any disputes arising from it.
e) All un-used monthly photo print quotas are not allowed to bring forward to any subsequent months.
f) No matter for what reasons, if your photos are mis-sent to someone else, our company will not be liable and we cannot guarantee such issue would not happen. However, once we know, we would try our best to get back the mis-sent photos. You confirm that you understand and accept this risk by using this service.
The product and service quality under the Service may vary resulting from your choice and use of photograph-taking device, photographic technique, settings of photograph-taking device (including but not limited to resolutions setting), photographic environment, and all other factors uncontrollable by Amoeba. Amoeba shall not be responsible for any variations, defects, deformities, imperfections or abnormalities in the quality of the products or service under the Service as a result of or in connection with such reasons or factors. Amoeba shall not be responsible for any damage or defect on the Photographs, Image Product or other items or products of your Orders arising from any delivery of the same, except as a result of the direct gross negligence or willful misconduct of Amoeba.
To the fullest extent permissible pursuant to applicable law:
(a) Amoeba disclaim all warranties towards the products under the Service, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. You hereby agreed and acknowledge that Amoeba do not have any knowledge or whatsoever of the uses or the purposes of the photographs or the products of the Orders;
(b) Amoeba disclaim all responsibility for any consequential, direct or indirect liabilities, proceedings, actions, damages, claims, demands, losses, expenses and costs arising from or in connection with any disclosure of any Photographs, information and materials submitted to the Website and/or Mobile Apps, save and except that such disclosure is directly resulted from the gross negligence or wilful misconduct of Amoeba;
(c) Amoeba does not guarantee or warrant that the Service described herein will be uninterrupted or error-free, that defects will be corrected, or that the Website and/or Mobile Apps, any other websites maintained by Amoeba, or the server that makes them available, are free of computer viruses or other harmful components.
To the fullest extent permitted by applicable law, under no circumstances shall Amoeba be liable for any indirect, incidental, special or consequential, damages, including, but not limited to, damages for loss of profits, use, data or other intangibles (even if Amoeba has been advised of the possibility of such damages) that result from the use of or the inability to use Amoeba’s Websites and/or Mobile Apps or the Service, or from any changes to the Websites and/or Mobile Apps or the Service, or from unauthorized access or alteration to your Orders or transmissions of data. If any part of this provision or term is held by any competent court or authority to be invalid or unenforceable, it is hereby acknowledged, agreed and declared by you that Amoeba’s liabilities shall be limited to HK$500, being a genuine pre-estimation of loss and which shall not in any regard represent a penalty.
You agree to indemnify, defend and hold harmless Amoeba, Amoeba’s officers, directors, employees, agents, licensors, suppliers and any third-party service providers to the Service from and against all claims, proceedings, actions, losses, expenses, damages and costs, including reasonable legal fees, resulting from any violation of these terms and conditions or any activity related to your User Account (including without limitation negligent or wrongful conduct) by you or any other person accessing the Service using your User Codes or User Account, whether unauthorized or otherwise.
These terms and conditions constitute the entire agreement between all parties and supersede all prior understandings, agreements, warranties, representation, communications and /or advertising with respect to such subject matter.
These terms and conditions shall be governed by the laws of Hong Kong, and you agree to submit to the non-exclusive jurisdiction of the courts of the Hong Kong.If any part of these terms and conditions (or any part thereof) is held by any competent court or authority to be invalid or unenforceable in whole or in part, such invalid or unenforceable provisions (or any such part) will be deemed superseded by a valid, enforceable provision most closely matching the intent of the original provision. The remainder of these Terms and Conditions and the remainder of the affected provisions herein shall continue to be in full force and effect.
In the event of any inconsistency between the English version and the Chinese version of these terms and conditions, the English version shall prevail.
All matters and disputes in relation to matters herein are subject to the final decisions of Amoeba which shall have binding force and effect on you.